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Delivery and payment

Available payment methods

You can pay by card through Comgate or by direct bank transfer to Klára Kloudová’s bank account.

Direct bank transfer

Select “Bankovním převodem” (direct bank transfer) at checkout. You will receive payment details and instructions after placing your order. Use the bank account, amount and payment reference provided in those instructions. This is a transfer directly to the seller’s account, rather than a payment through Comgate.

Online payments through Comgate

The payment gateway provider is Comgate, a.s. Select card payment at checkout.

VISA and Mastercard payments

After selecting card payment, you proceed to the secure payment gateway to enter your card details and, if required, authenticate the payment with your bank. You can then return to this website. The payment result is determined by confirmation from the payment provider.

Comgate’s card payment guide (in Czech)

Questions and complaints about Comgate payments

Comgate, a.s.
Gočárova třída 1754/48b
500 02 Hradec Králové, Czech Republic
Email: podpora@comgate.cz
Phone: +420 228 224 267

For questions about your order or course, please contact info@klarakloudova.cz.

Painting collection and delivery

Order and pay for your painting online first. We will then arrange collection or shipping.

Free collection in Prague 2

Collection from the studio in Prague 2 is free, by prior appointment only. After payment, arrange a date and the exact collection location by emailing info@klarakloudova.cz.

Shipping quoted individually

Shipping costs depend on the painting’s dimensions and the delivery address and are not included in the painting price. I will provide a shipping quote after the painting has been paid for. Shipping is paid separately, only after you approve the quote.

Attending a course

Dates, venue, course content and further details are listed on the individual course page. Orders and cancellations are governed by the terms and conditions (in Czech).

Platby kartou bezpečně přes Comgate.

Secure card payments through Comgate.

Delivery and payment Obchodní podmínky Ochrana osobních údajů